01 / ORDERING
Ordering and lead times
What is your minimum order?
One unit. Freight dominates the cost below about six units, so yard pickup in Indianapolis is far cheaper for small quantities. There is no account minimum, no membership and no quarterly commitment.
What are your real lead times?
Grade A and B 275 gallon reconditioned units usually ship the same week. Rebottled units are a two to three week build. Food-grade depends entirely on supply — one to three weeks when stock exists, genuinely unpredictable when it does not. We will always tell you which situation you are in.
Do you publish a price list?
No, and anybody who does is either stale or guessing. Tote pricing follows resin cost, scrap steel and freight, all three of which move weekly. Ask for today's price and you will get today's price.
Can I cancel an order?
Free until the truck is loaded. After that, freight is payable.
02 / PRODUCT
Product and grading
What is the difference between reconditioned and rebottled?
Reconditioned means the original bottle has been washed and returned to service. Rebottled means a brand-new HDPE bottle has been dropped into a reclaimed, straightened steel cage and pallet. Rebottled gives you a never-used bottle at roughly half the embodied carbon of a new tote.
Which grade should I buy?
Usually B. Grade B is structurally sound and leak-tested with cosmetic wear, and it is our best value by a wide margin. Buy A when appearance matters or you need re-marking headroom; buy C for non-potable water service only. Full rules on the grade scale page.
Can I get a food-grade tote washed from an industrial one?
No. HDPE absorbs certain compounds into the polymer wall at levels no wash removes. A food tote must have been a food tote from new. The long answer, with the regulations cited, is here.
What if the grade is wrong on arrival?
Email a photograph. We credit the difference or collect and replace the unit, and we pay freight both ways. No form, no restocking charge.
03 / COMMERCIAL
Payment and paperwork
What payment terms do you offer?
First order is prepay by ACH or card. Net 30 on approval after that. Buyback payments to you are Net 10 by ACH, or cash on the spot for yard drop-offs.
What documents ship with an order?
A grade card and wash record per unit, the prior-cargo declaration, and leak test results for any unit we re-mark. Chain-of-custody letters and diversion certificates are free on request.
Do you accept resale certificates?
Yes, Indiana resale certificates and out-of-state equivalents.
Will you sign our supplier code of conduct?
Usually. The only clause we routinely push back on is one requiring a 24-hour telephone hotline, since we do not operate phones at all.
04 / SELLING TO US
Selling your empties
How much will you pay for my totes?
Between scrap value and a meaningful two-figure sum per unit. The eight variables we actually use are published on the price factors page — read it before asking and you can raise your own quote.
Should I clean them first?
No. Drain completely, cap the valve and lid, and leave the rest to us. A partial clean can make residue harder for us to identify. Residual liquid is the one thing that gets a load refused at our gate.
What will you not buy?
Anything without a written prior-cargo declaration. Anything that held cargo meeting the RCRA hazardous waste criteria. Anything with residual liquid. Anything that held essential oils, flavour concentrates or citrus terpenes.
A / SPECIFICATION
Reference
Dimensions, fittings and seat materials
Fig. 1
Fig. 2| Capacity | Litres | Footprint | Height | Tare | Gross (water) | Stack loaded |
|---|---|---|---|---|---|---|
| 275 gal | 1,041 | 48 × 40 in | 46 in | ≈140 lb | ≈2,435 lb | 2 high |
| 330 gal | 1,249 | 48 × 40 in | 53 in | ≈155 lb | ≈2,905 lb | 2 high |
| 350 gal | 1,325 | 48 × 40 in | 56 in | ≈165 lb | ≈3,075 lb | 2 high |
| 120 gal | 454 | 40 × 32 in | 38 in | ≈95 lb | ≈1,095 lb | 2 high |
| 180 gal | 681 | 42 × 36 in | 42 in | ≈115 lb | ≈1,616 lb | 2 high |
| 550 gal | 2,082 | 60 × 48 in | 60 in | ≈240 lb | ≈4,830 lb | 1 high |
B / FITTINGS
What threads onto it
Fittings, threads and seat materials
| Fitting | Size | Seals by | Seat options | Typical service |
|---|---|---|---|---|
| S60x6 butterfly valve | 2 in | Flat gasket face | EPDM, Viton, PTFE | The standard IBC outlet |
| S70x6 butterfly valve | 2 in | Flat gasket face | EPDM, Viton | European and some 330 gal units |
| 2 in NPT ball valve, poly | 2 in | Thread flanks + tape | EPDM, Viton | Retrofits, metered dispensing |
| 2 in NPT ball valve, stainless | 2 in | Thread flanks + tape | PTFE | Solvents, pressure, hot cargo |
| 3 in butterfly valve | 3 in | Flat gasket face | EPDM, Viton | Viscous cargo, high flow |
| 6 in fill cap | 6 in | Gasketed lid | EPDM, silicone | Vented or solid — choose deliberately |
| Camlock adapter, type C | 1.5 / 2 in | Cam arms + gasket | Buna, Viton | Repeated connect / disconnect |
| Bulkhead tap | 3/4 in | Both-side gaskets | Brass, poly | Rain kits, site water |
| Material | Good with | Avoid with | Temperature | Cost |
|---|---|---|---|---|
| EPDM | Water, acids, caustics, brine, ag-chem | Oils, fuels, aromatics | -40 to 250 °F | Low |
| Viton (FKM) | Solvents, oils, fuels, aromatics | Ketones, amines, hot steam | -15 to 400 °F | High |
| Nitrile (NBR) | Oils, diesel, greases, hydraulics | Ozone, strong oxidisers | -30 to 250 °F | Low |
| PTFE envelope | Almost all chemistry, high purity | Needs very flat flange faces | -100 to 450 °F | High |
| Silicone | Food contact, wide temperature | Solvents, abrasion | -60 to 450 °F | Medium |
C / COMPATIBILITY
Will HDPE hold it?
Sixteen cargo families, rated
| Cargo family | HDPE | Seat | Notes |
|---|---|---|---|
| Water, potable and non-potable | A | EPDM / silicone | Food-history units for potable |
| Acids and caustics, aqueous | A | EPDM / PTFE | Vent fuming cargo |
| Liquid fertiliser, UAN, NPK | A | EPDM | SG up to 1.32 — check your lift-gate |
| Brine and chloride de-icer | A | EPDM | Hard on galvanising, kind to HDPE |
| Food syrups, oils, concentrates | A | Silicone / Viton | Documented food history only |
| Glycols | A | EPDM | Very common; SG 1.04–1.11 |
| Alcohols | A | Viton / PTFE | Flammable — bond and vent |
| Diesel and gas oil | B | Viton / NBR | Permeates slowly over long storage |
| Mineral spirits | B | Viton | Swells HDPE slowly |
| Surfactants and detergents | B | EPDM | Odour fixation risk — dedicate units |
| Latex, adhesives, water-based paint | A | EPDM | Cures if left. Wash promptly. |
| Ketones, aromatics, chlorinated solvents | C | — | Crazes HDPE. Stainless only. |
| Gasoline and low-conductivity fuels | C | — | Static risk. Steel or stainless. |
| Essential oils, flavour concentrates | C | — | Fixes into the wall permanently. Never. |
| Hydrogen peroxide above 10% | C | — | Decomposition and pressure risk |
| Dairy and hot-fill above 140 °F | C | — | Needs CIP and steam. Stainless. |
Permeation
Small non-polar molecules pass slowly through HDPE rather than attacking it. The bottle looks perfect and your cargo quietly leaves. It is a storage-duration problem: diesel for a week is fine, diesel for a year is not.
Crazing
Ketones, aromatics and chlorinated solvents cause fine surface cracking that propagates under stress. It is invisible until you hold the wall against a raking light, and it is a critical grading failure.
Odour fixation
Terpenes and some surfactants dissolve into the polymer itself rather than sitting on the surface. No wash removes them. This is why a food-grade tote has to have been a food tote from new.
D / ORDERING
Commercial terms, up front
Lead times, minimums and what happens when it goes wrong
| Item | Detail |
|---|---|
| Minimum order | One unit. No account minimum, no membership. |
| Stock lead time | Grade A and B 275 gal usually ship the same week |
| Rebottled lead time | 2–3 weeks, built to order in bay D |
| Food-grade lead time | 1–3 weeks when stock exists; supply-dependent |
| Full truckload | 45 on a 48 ft flat, 48 in a 53 ft van, 90 empties double-stacked |
| Payment, first order | Prepay by ACH or card |
| Payment, established | Net 30 on credit approval |
| Grade guarantee | Regrade or replace, our freight both ways, 14 days |
| Leak warranty | 30 days from delivery, normal atmospheric service |
| Cancellation | Free until the truck is loaded |
| Returns | 14 days on unused stock units, freight at your cost |
| Sales tax | Indiana resale certificates and out-of-state equivalents accepted |
E / GRADING
A grade is a promise, not a mood
How every unit is scored
| # | Point | Critical? |
|---|---|---|
| 01 | Prior cargo declaration — present, written, specific | Yes |
| 02 | Residual liquid — any volume at all | Yes |
| 03 | Odour after wash — fixed odour by trained nose | Yes |
| 04 | Bottle corner stress whitening | No |
| 05 | Interior scoring you can feel | No |
| 06 | Interior crazing — fine surface cracking | Yes |
| 07 | Bottle bulge or deformation | Yes |
| 08 | Wall thickness at the thinnest point | Yes |
| 09 | Dome port condition and flange flatness | No |
| 10 | Outlet threads — cross-threading, chipping | Yes if crossed |
| 11 | Valve function, full open and close | No, replaceable |
| 12 | Gasket condition — compression set, bloom | No, replaceable |
| 13 | Cage squareness along the top rail | No, pressable |
| 14 | Cage weld integrity at tube intersections | Yes |
| 15 | Cage coating and galvanising loss | No |
| 16 | Pallet condition — cracked feet, rot, corrosion | No, replaceable |
| 17 | Forklift pocket integrity | No |
| 18 | UN marking legibility and date | No, re-markable |
| 19 | Leak test under our procedure | Yes |
F / END OF LIFE
Reuse first, recycle last
What happens when the container is finally finished
| Step | Outcome | Share of mass | Cost to us |
|---|---|---|---|
| 01 | Reuse as is — wash and redeploy | 63.9% | 11 gal of mostly reclaimed water |
| 02 | Repair and reuse — valve, gasket, pallet, cage | 11.4% | Parts and bench time |
| 03 | Rebottle — new bottle, reclaimed steel | 9.6% | A new bottle, two thirds of mass retained |
| 04 | Upcycle — rain kits, grow beds, wash stations | 3.2% | Fabrication time |
| 05 | Material recovery — HDPE regrind, steel, wood | 11.3% | Grinding, washing, drying energy |
| 06 | Residual to licensed disposal | 0.6% | Sludge, gasket rubber, fasteners, laminates |
G / PITFALLS
Learned the expensive way
Five mistakes that cost people money
Ordering a 330 without measuring the ceiling
A 275 and a 330 share a footprint; the 330 is seven inches taller. Two 330s stacked is 110 inches against 96 for two 275s, and most sprinkler regimes want eighteen inches of clearance below the deflector. That seven inches is frequently the whole margin.
Forcing an NPT fitting into an S60x6 port
Both are roughly two inches, so it bites and feels tight. It is not sealing, it is chewing the buttress thread. The joint weeps two days later, usually in transit, and cross-threading is one of the few faults that condemns an otherwise perfect bottle.
Reusing a flange gasket
A gasket is a one-use part the moment it has taken a compression set. Reusing one is the cause of most 'the new valve still leaks' emails we get. They cost a couple of dollars. Keep a box at the fill point.
Specifying a solid lid on a tote that sees sun
Sealed container, rising temperature, nowhere for the expansion to go. The bottle bulges between the cage bars and does not fully return. A vented lid is the cheapest risk control in this industry.
Ignoring specific gravity
A full 275 of water is 2,435 lb. The same tote of UAN 32 is 3,168 lb, and a 330 is 3,785 lb. Plenty of lift-gates are rated at 2,500 or 3,000 lb, and the rating assumes a centred load.
Still unsure?